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The power of active listening

The power of active listening

What if we started by really listening? Every week, I volunteer at Jeanne Garnier, a medical centre dedicated to palliative care. I learn something simple and deeply moving: listening is an act of care. It soothes, connects and restores dignity to...

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What if we stopped trying to «save» our teams?

What if we stopped trying to «save» our teams?

In many organisations, I hear phrases like: «I'm protecting my teams», «I'm taking it upon myself», «I'm going to sort it out for them». The intention is fine. But by dint of saving, we dispossess: we make others dependent, we exhaust ourselves, and the system...

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Why silence is sometimes a leader's most powerful tool

Why silence is sometimes a leader's most powerful tool

Silence is not a void. It is a space. A breath of air that allows what matters to emerge. In my work with managers and teams, I see every week the extent to which the right kind of silence changes the quality of a decision, calms a tense meeting...

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